Customer Care




“Our customers come first”

Customer Care is serious business at A&A Computers. In addition to our commitment for superior product and service quality, we are aiming at giving our customers incomparable care, both before and after sales. We focus on making customers – not on sales.

A&A Computers Ltd. support their customers with full after-sales services. We install equipment purchased from us free of charge within Arusha municipality. In our Quality Assurance Centres we demonstrate the operation of new and repaired equipment.


For all of your technical issues dial 0754-490 867 or 0754 361 581, or use the form on the bottom of this page to contact the customer care manager.

Credit Facility

For corporate clients we offer a credit facility. To apply, simply download the Credit Application Form by clicking the button below.

Warranty and Returns

A&A Computers Ltd. extend a limited warranty on factory defects, on a carry-in basis. Clients are to submit proof of purchase and complete a warranty request form, available here.

Repair status

We aim at repair turn-around times of two working days. We publish up-to-date status of your repair jobs, click below to check on the status of your repair job.

Contact our Help-desk