027 - 254 5898 , 0754-490 867 info@aacomputers.co.tz

Warranty & Returns

 

 

 

Goods sold by A&A Computers are warranted free from defects in materials and workmanship. In case of a factory defect or malfunction within the warranty period, we have the product repaired or replaced free of charge.

Pease take note of our warranty procedures below.

Warranty
Producures

  1. The client returns the malfunctioning item to A&A Computers, with a written claim for warranty, and the sales receipt.
  2. A&A Computers sends the item to the manufacturer’s Service Centre.
  3. The manufacturer’s Service Centre decides whether or not warranty is given.
  4. Warranty is given on factory defects only, and excludes improper use and damage caused by connection without using power conditioning, rough transport, omission to recharge batteries, etc.
  5. Service Centres’ handling may take up to six weeks.
  6. A&A computers cannot refund the client with a replacement, until the manufacturer’s Service Centre gives a go-ahead.
  7. A&A Computers may have loan items available, for clients having a credit facility with the company.

Warranty Claim Form

 

Personal information

Item specifics

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